In an attempt to communicate more clearly with you all over at Roberts Imaging I cleaned up our various info dialogs and errors to use a new more Web 2.0 styled set of message boxes. So, when you’re over there, you might see the following:
Blue boxes like this one are used for bits of information and details that are important to note but not usually sources of conflict or confusion. They’re just a friendly way of telling you a bit more about what’s going on.
This is a warning box. It’s like the box above, but urgent. In these boxes we’re telling you information that is actually pretty important to what you’re doing. Things like shipping policies, billing practices, hour changes, and other important bits of info will show up in these.
These boxes, not quite an error but different from a warning, are to let you know when things involving data input from you had an issue. These are for when you don’t fill out a form properly, so you can tell very quickly that what went wrong was just a validation error and not something with the site or your order.
This is a standard-issue error. This means that whatever you were trying to do couldn’t be done. These’ll show up if you try to do something with your account while no longer logged in, for example. Usually it means that something went wrong, but it’s at least fixable
This is the opposite of an error, obviously. If you see a green box like this one, it’s to tell you that whatever you were trying to do was finished successfully and that you can now rest easy.
And then there’s this beastie. If you’re seeing this error message, then something has gone really quite wrong. If you see this during an order, then not only did your order not get to us, but it was incapable of even being completed, and you’ll have to try again from the beginning or give us a call and we’ll see what we can do. It should be rare to see one of these, but if you do then there is probably little we can do for the error other than look into it, in the more immediate sense things are just caput, dead, fin, expired, kicked the bucket. And we apologize in advance should you ever hit one of these.
